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Compensation for a fall on public transport or a public road

Lawyers specializing in falls on buses, the metro, taxis, streets and public spaces. Our own medical experts. We only get paid if you get paid.

Compensation for a fall

Specialists in falls and negligence accidents

If you have suffered a fall on a bus, the metro, a taxi, in the street or in a public space, you are entitled to claim compensation when the fall is due to someone else's negligence: a sudden braking manoeuvre, a floor in poor condition, a damaged pavement or the lack of warning signs for a hazard. At Andreu Asociados we advise you from the very first moment, without being tied to any insurance company or public administration.

We have our own medical experts who rigorously assess your injuries, from a sprain or a fracture to more serious after-effects. Your compensation is calculated by a specialist lawyer, not an online calculator. Consult us before accepting any offer.

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Compensation according to where the fall happened

01
Fall on Public Transport

Falls on a bus, the metro or a taxi caused by braking, doors or a vehicle in poor condition.

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02
Fall on a Public Road

Falls on streets, pavements or shopping centres due to poor condition or lack of maintenance.

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Compensation for a fall on public transport

Compensation for a fall on a bus, the metro or a taxi

Injuries suffered in a fall on public transport —a sudden braking manoeuvre, doors closing, a wet floor or a stumble when getting on or off— entitle you to compensation claimed against the transport operator or its civil liability insurance. There is no need for a traffic accident to have occurred: it is enough to show that the fall happened during the journey or during the service's own manoeuvres.

Our specialist lawyers advise you from the very first moment on medical care, treatment and rehabilitation, and claim full compensation for your injuries, whether minor —sprains, bruises— or more serious.

What we claim in a fall on public transport:

  • Injuries and after-effects resulting from braking, doors or vehicle manoeuvres.
  • A claim against the transport company or its civil liability insurance.
  • Medical, rehabilitation and travel expenses.
  • Loss of earnings and days off work resulting from the fall.
Compensation for a fall on a public road

Compensation for a fall on a public road

If you have fallen on a street, a pavement, a square or a shopping centre due to a road surface in poor condition, a loose manhole cover, a badly signposted obstacle or a slippery surface, you may be entitled to compensation. The route for your claim depends on who is responsible for maintaining the area: if it is a public road, the claim is made against the town council or the responsible body through the administration's patrimonial liability; if it is a private space —a shopping centre, a residents' association— the claim is made against its civil liability insurance.

It is important to act quickly: claims against a public administration have specific deadlines and procedures, and evidence of the poor condition of the road (photographs, witnesses, an immediate medical report) is key to a successful claim. We advise you from the very first moment on which route applies to your case.

What we claim in a fall on a public road:

  • Injuries and after-effects resulting from the fall, according to the extent of the damage.
  • The administration's patrimonial liability for streets or pavements in poor condition.
  • Civil liability of shopping centres, residents' associations or other private spaces.
  • Medical expenses, rehabilitation costs and loss of earnings.
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Have you suffered
a fall
due to negligence?

Whether on public transport or a public road, claim deadlines are strict. First consultation always free and with no obligation.

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Frequently asked questions

Questions about compensation for a fall

I fell on the bus because of sudden braking, am I entitled to compensation?
Yes, if the fall was caused by the vehicle's manoeuvre or by a circumstance attributable to the transport company. We advise you on how to document the incident and claim against the company or its civil liability insurance.
Who do I claim against if I fell because of a pothole or a broken pavement?
The claim is made against the town council or the body responsible for maintaining the road, through the administration's patrimonial liability. This procedure has specific deadlines and steps, so it is important to seek advice as soon as possible.
I fell in a shopping centre because of a wet floor, is the centre responsible?
As a general rule, the owner of the premises must keep it in safe condition and signpost any hazards. If they failed to do so, they may be liable to you through their civil liability insurance.
What evidence do I need to claim for a fall in the street?
Photographs of the location and the defect, witness details and a medical report as soon as possible after the accident are especially useful. The more evidence you gather right after the fall, the stronger your claim will be.
How long does it take to receive compensation for a fall?
It depends on whether an amicable agreement is reached with the insurer or whether it is necessary to go to trial. Claims against a public administration usually take longer due to their own procedure. In cases of prolonged recovery, it is possible to request advance payments while the claim is being resolved.